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New Covid-19 restrictions for Wrexham and parts of North Wales came into force on Thursday 1st of October at 6 PM. Understandably, this may cause concern for many people and confusion regarding any appointments you have or were considering making at our Wrexham clinic.
Since lockdown we have had in place very stringent Covid-19 safeguards, which include social distancing, minimizing the number of patients and staff on the premises at any one time and use of Personal Protective Equipment. We send all our patients a Covid-19 questionnaire 1-2 days before the appointment to explain these in detail and enquire about any symptoms. Patients (and staff) wear masks on the premises and temperature is taken on arrival.
The guidance is clear that you are allowed to visit businesses, including those offering 'close contact' services, as we do.
If you are within the Wrexham area, your appointment can remain unchanged. For people living outside of the area you have the choice of coming to our alternate site (Burland, Nantwich) or, as we are a regulated medical clinic, we can still see you at Wrexham. This is different to most other businesses in the area due to the medical nature of our assessment and treatment processes.
These are incredibly difficult times for all of us with much confusion and conflicting messages from the authorities. We ask that you please keep your appointment if possible, but if you don't feel that you can, for any other reason, just let us know as soon as possible.
James, Keli and all the staff at Freyja would like to also like to thank you for supporting us during these turbulent times, it really does mean so much to us. We look forward to seeing you soon. If you have any questions then don’t hesitate to call us.
James, Keli and the whole team at Freyja