Meet the Team

Our Mission

At Freyja Medical, founded in 2017 by esteemed dermatologists Dr. James Dean and Dr. Keli Thorsteinsson, our mission is to revolutionise the aesthetics industry by prioritising integrity, education, and safety.

With a collective experience of 20 years within the NHS, our founders identified a need for a sanctuary free from false promises and hard-selling tactics, particularly within the aesthetics industry. We are committed to providing a haven where individuals feel valued, heard, and empowered to embrace their natural beauty.

Through personalised consultations, tried-and-tested treatments, and a steadfast dedication to staying updated with industry advancements, we empower our clients to make informed decisions about their skincare journey.

Accredited by the CQC and HIW and recognised as finalists in the Safety in Beauty awards, we uphold the highest standards of safety and quality.

At Freyja Medical, we strive to redefine the standards of excellence in dermatology and aesthetics, fostering a culture of trust, transparency, and unparalleled expertise.


Our Core Values


At Freyja Medical, safety isn’t just a priority; it’s a non-negotiable standard that underpins everything we do.

With accreditations from both the Care Quality Commission (CQC) and Healthcare Inspectorate Wales (HIW), we adhere to the highest regulatory standards, ensuring your peace of mind at every step. Our dedication to safety is further exemplified by our recognition as finalists in the prestigious Safety in Beauty awards.

With roots firmly embedded in the NHS, our team boasts a wealth of experience and expertise, providing you with the assurance of being in the most capable hands.

We uphold stringent safety measures by offering tried and tested treatments, meticulously evaluating each option before recommending it to you.

Prioritising your well-being, we advocate for consultations before any treatment, enabling us to conduct thorough assessments and medical checks to identify any potential contraindications. By tailoring bespoke treatment plans unique to each individual, we ensure that you can pursue your skin goals confidently and safely.

At Freyja Medical, your safety is paramount, and we are unwavering in our commitment to safeguarding your health and satisfaction.

Treatments for Rosacea


For us, transparency isn’t just a buzzword; it’s woven into the very fabric of our ethos.

We pride ourselves on being refreshingly different from typical clinics and beauty parlours by avoiding hard-selling tactics. Instead, we champion the belief that every individual is inherently beautiful and deserving of personalised care.

Our commitment to transparency begins with our consultation-first approach. Before embarking on any treatment journey, we invite our clients to sit down with us, sharing their concerns and aspirations openly. This dialogue isn’t just about safety; it’s about forging a genuine connection and understanding your unique needs.

We firmly believe that aesthetics shouldn’t conform to a one-size-fits-all approach. That’s why we pledge to only administer treatments where necessary, avoiding over-treatment and ensuring that every intervention aligns with your goals.

In an industry where uniformity often reigns, we stand out by valuing natural beauty and enhancing individual features, fostering a culture of authenticity and empowerment.

At Freyja Medical, transparency isn’t just a principle; it’s our promise to you.

Treatments for Rosacea


At Freyja Medical, education is not just a service; it’s a cornerstone of our commitment to empowering our clients with the knowledge they need to care for their skin optimally.

We recognise that each individual’s skin is as unique as they are, which is why we take a personalised approach to every aspect of our practice.

With decades of combined experience in both the NHS and the aesthetics industry, our seasoned experts are dedicated to imparting their wealth of knowledge to you. Through tailored treatments, products, and advice, we ensure that you receive information that is specifically tailored to your needs and goals.

Moreover, our team stays at the forefront of the industry by actively participating in conventions and staying up to date with the latest advancements in technology and techniques. This ensures that we not only provide the best treatments but also arm you with the most up-to-date insights and understanding.

At Freyja Medical, education is the key to unlocking the path to healthy, radiant skin, and we are here to guide you every step of the way.

Treatments for Rosacea
Please reach us at [email protected] if you cannot find an answer to your question.
What sets Freyja Medical apart from other clinics?

What sets Freyja Medical apart is our unwavering commitment to integrity, safety, and personalised care.

Founded by NHS dermatologists with a combined experience of 20 years, we offer expert-level treatments and advice without the pressure of hard-selling.

Our dedication to transparency, education, and tailored treatment plans ensures that every client receives the highest standard of care, uniquely suited to their individual needs and goals.

We go beyond treatments to work with our customers, educating and empowering them to understand their own skin, promoting good skin health and management for lasting results.

Furthermore, we offer a wide range of dermatology services, encompassing mole checks, diagnosis, and treatment of various skin conditions, as well as skin cancer diagnosis, treatment, and surgical interventions. Rest assured, our team ensures that every aspect of your skin health is addressed with the highest level of expertise and care.

What is the difference between dermatology and aesthetic services?

Aesthetics and dermatology services are both branches of medicine that focus on skin health and appearance, but they have distinct focuses and treatments.

Dermatology primarily deals with diagnosing and treating medical conditions related to the skin, hair, and nails. This includes conditions such as acne, eczema, psoriasis, skin cancer, and infections. Dermatologists, as medical doctors, undergo extensive training to diagnose and treat skin conditions using medications, topical treatments, surgeries, and other interventions.

On the other hand, aesthetics, often referred to as cosmetic dermatology, focuses on enhancing the appearance of the skin, rather than treating medical conditions. Aesthetic services may include treatments such as anti-wrinkle injections, dermal fillers, chemical peels, laser therapy for hair removal or skin rejuvenation, and microneedling. These treatments aim to improve the appearance of wrinkles, fine lines, uneven skin tone, scars, and other signs of ageing or skin damage.

At Freyja Medical, we offer both dermatology and aesthetics services, providing comprehensive care to address both medical concerns and aesthetic goals.

How do I know what treatment is right for me?

Determining the right treatment involves considering your skin concerns, medical history, aesthetic goals, and advice from a qualified practitioner.

At Freyja Medical, your consultation includes an open discussion of these factors with a dermatologist or aesthetic practitioner.

Through a comprehensive skin assessment, tailored treatment options are recommended based on your preferences, lifestyle, and budget.

Realistic expectations and post-treatment care instructions are discussed, and our practitioners are available to address any doubts or uncertainties.

Click here to explore treatment options tailored to your needs.

Are your treatments safe?

Absolutely, our treatments at Freyja Medical are conducted with the utmost emphasis on safety.

With accreditations from the Care Quality Commission (CQC) and Healthcare Inspectorate Wales (HIW), as well as recognition as finalists in the prestigious Safety in Beauty awards, we adhere to the highest regulatory standards.

Moreover, our team comprises highly skilled and qualified practitioners, with roots deeply embedded in the NHS and years of experience in the aesthetics industry.

Before any treatment, we conduct thorough consultations to assess your skin and perform necessary medical checks to ensure there are no contradictions.

Our commitment to safety extends to our tried-and-tested treatments, personalised treatment plans, and ongoing education to stay abreast of the latest technologies and techniques.

Rest assured, your safety and well-being are our top priorities at Freyja Medical.

Do I need a referral to visit a dermatologist?

You do not need a referral to see one of our dermatologists. You can directly book an appointment with us to receive expert care tailored to your needs.

Click here to book an appointment. 

What types of consultations do you offer?

At Freyja Medical, we offer a range of consultations tailored to your specific needs:

  1. Dermatology: Consult with our experienced dermatologists for expert advice and treatment plans for various skin conditions.
  2. Aesthetics: Discuss your aesthetic goals and explore options for non-surgical treatments to enhance your natural beauty.
  3. Skincare: Receive personalised skincare recommendations and learn about effective routines to improve and maintain your skin health.
  4. Laser/IP (including patch test): Explore laser and intense pulsed light (IP) treatments for various skin concerns, including hair removal, pigmentation, and vascular issues. Our consultations include patch testing to ensure safety and efficacy.
What are your prices?

Our prices vary depending on the specific treatment or service you’re interested in. You can find our price list here.

How can I schedule a consultation at your clinic?

Ready to start your journey towards healthier, more radiant skin?

Schedule a consultation online by clicking here.

Alternatively, you can reach us directly on 01978 799 688 or email us at [email protected], and our friendly team will be delighted to assist you in booking your appointment!

Schedule your Consultation

Take the first step in achieving your skin goals today.